FREQUENTLY ASKED QUESTIONS

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CUSTOMER PORTAL

I username leh password hmanga login tur a ni a, I hre lo anih chuan in provider i dil dawn nia. WhatsApp Bot hmangin username hi a zawn chhuah mai theih a ni.

MAHNIA IN RECHARGE DAN

  1. Customer Portal i luh hunah, Recharge tih hmeh tur a lo awm ang.

  2. Immediate leh After-Expiry thlan tur a lo awm ang (Immediate i tih chuan i recharge zawh hunah plan thar i hmang nghal ang a, After-Expiry i tih chuan i plan hman lai kha a zawh hunah chauh a kal tan thung ang.

  3. Change Plan tih a awm bawk a, hei hi plan thlakna a ni a, I plan hmanlai i thlak duh chuan hei hi ON tur a ni.

  4. Recharge tih kha i hmet ang a, Payment tihna tur thlan tur hrang hrang a lo lang a, Card, Net Banking, UPI leh Wallet hrang hrang a hman theih vek a ni.

TENDA ROUTER WIFI HMING LEH PASSWORD THLAK DAN

  1. WIFI kha  i device khan connect  tur.

  2. Google Chrome (emaw browser dang) ah 192.168.0.1 chhut luh a, enter tur.

  3. Login password a ngaih chuan admin (default password) hman tur.

  4. Login zawh ah Menu ah luh tur.

  5. Wireless Settings ah luh leh tur.

  6. Wifi password emaw, SSID password tih in ziak kha, password atana i hman duh angin thlak mai tur a ni.

  7. A tawp ah OK click leh tur.

  8. Wifi alo in disconnect anga, password thar ang khan connect tawh mai tur a ni.

  9. Note : Mit lem ang deuh kha click la i password a en theih a ni.

GENEXIS EARTH ROUTER WIFI HMING LEH PASSWORD THLAK DAN

  1. Wifi connect chungin Google Chrome  (emaw browser dang) ah 192.168.1.1 ah i lut ang.

  2. Username leh Password hi Router hnuaiah sticker-ah ziakin a awm a, hemi hmang hian i login ang a, captcha kha fill up tur a ni.

  3. Genexis settings-ah WLAN ah luh tur.

  4. Basic Settings a SSID kha Wifi hming pekna a ni a, duh danin a thlak theih.

  5. Security-a luha a hnuai ber Pre-Shared Key kha Wifi password chu a ni a, duh anga thlak zawhah, Apply change tih kha hmeh leh tur a ni.

  6. Note : Wifi hming leh Wifi Password hi a rualin a thlak theih loh a, pakhat zawk zawk tih hmasak a ngai.

WHATSAPP BOT HMAN DAN

  • Stats

    - Hei hi i thawn chuan, i username a lo dil ang che, username i thawn leh ang a, i validity te, data hman tawh zat te a lo hrilh ang che.


  • Plans

    - Hei hi i thawn chuan, plan hrang hrang awm te a lo hrilh leh ang che.


  • Username

    - Hei hi i thawn chuan, i phone number a lo dil ang che, i book-na phone number i thawn ang a, i username a lo pe ang che.



  • Note : Bot hi i hmang thei lo anih chuan in provider i hriattir dawn nia